T&Cs

 

1. Payment Terms and conditions:
Prompt payment in full requested at time of invoice.
We accept Cash, cheques, direct payment by BACS and Credit Card,Debit Card
Any parts remain the property of Bikefix Grampian until paid in FULL.

 

2. Appointment’s:
Due to the nature of the business, and keeping on time for appointment’s, there is a chance of running late. Bikefix Grampian will do their up-most to keep you informed.

 

3. Workmanship Guarantee:
Bikefix Grampian guarantee all our work with our Common Sense warranty. You expect a job to be done properly and our parts to be suitable for the job and last a reasonable amount of time, as is your right. Therefore if there is any aspect you are unhappy about, then get in touch and we will discuss how to resolve your issue amicably. Similarly, we would not expect you to ask us to be responsible for damage caused by accidents, carelessness and off-road excursions.
Bikefix Grampian warrant that their work will be done to a professional standard and any defective work will be corrected free of charge to the customer. Work will be guaranteed for 90 days, subject to appropriate use. The warranty does not apply to normal wear and tear.

 

4. Working conditions:
The Mobile Bike Repair mechanic will carry out all work with the minimum disruption to the customer.children and animals should be supervised to avoid any accidents or injuries while work is being carried out.
The mechanic is not obliged to offer any service in a place where there is a Health and Safety risk.

 

5. Workshop price menu:
There is a minimum charge/callout of £20.00 which is not added to the bill if labour is more than £20.00.

There is a storage charge of £5 per day for any bike that is not  dropped off within 3 days of the customer being informed that the work on the bike is completed. This is due to the limited working space we have. 
There maybe a travel charge for outside the working area (see Areas Covered). Then there is a charge of 45p/mile for total mileage. Example 20 miles = £10.00
If your bicycle is in very dirty condition there may be a charge for cleaning to allow for closer inspection of the frame and components.
All website prices are for labour only, parts will be charged as extra.